Having strong leadership within the recruitment space is such a key element of building a successful team. It's what drives performance and ensures effective management. So, what do we mean when we talk about making yourself redundant?

Before you start jumping to conclusions, let's talk about the importance of shared leadership in team settings.

Being redundant as a leader is very different from removing yourself as a leader. Instead, you're empowering your team to share in the leadership role and drive their own success.

This is a leadership style that encourages learning and development, and enables your team to think autonomously and take responsibility for their actions.

Full disclosure: this shift in management style won’t come overnight.

How does autonomy help?

A sense of autonomy and responsibility is a key element of job satisfaction and overall motivation for your billing managers.

Teams that feel involved and valued in the decision-making process of their environment are generally more engaged and creative overall.

Rather than spending your time trying to motivate a group of unhappy employees, you get to engage in team building that drives results.

That’s the kind of environment you should be fostering as a team leader – a happy team will always outperform a negative, weighed down one!

Most importantly, having an autonomous team of individual leaders means more time and resources for you to work with which will free you up to make more strategic and tactical decisions on how to increase your team’s billings.

The way to win back your time

One of the most common challenges we see billing managers struggle with is time management.

You’ve probably encountered this scenario yourself: Even though you’re busier than ever, your billings are dipping! You find yourself spending the majority of your day checking up on your team and answering questions, ensuring everyone else’s work is up to scratch. Pressure is mounting and you find it difficult to keep head above water.

You’re suffering from what we call being an “Enthusiastic Beginner”.

In a bid to run a high-performance team, you’re neglecting your own development and results.

Don’t beat yourself up. That’s a totally normal thing to experience.

Your senior manager has entrusted you with your team to lead. You feel a sense of responsibility to rise to the challenge and understand that, ultimately, your team’s success reflects well on you too.

You want to show your manager that you’re taking your promotion seriously and that they made the right decision.

While the thinking behind this way of working is completely fair, the result can be disastrous: you end up doing more managing and less consulting; running in circles and missing the point of your role as a billing manager.

Enabling sustainable team performance requires autonomous thinking on the part of everyone involved. Think of it in simple terms. If you have five people on your team, and you’re expected to guide each of them in their tasks, that means your time is constantly being split five ways (not counting your work!).

If your team is autonomous and able to work independently, you’ve got your time to the power of five. That makes a massive difference to productivity and, more importantly, profits.

What’s the catch?

We’re not advocating for removing all safety nets and mentoring and letting your team run wild.

The ability to implement a more autonomous team culture largely depends on the experience and level of skills of the people you’re managing.

Avoid any nasty surprises by completing a Gap Analysis of your team. This will give you the chance to identify possible challenges and determine where your opportunities are. That knowledge will guide you in your training efforts and, in the longer term, gives you the peace of mind to entrust responsibilities to your team.

Let’s take a look at some of the things to keep in mind when training employees.

How to implement successful training

Implementing a more collaborative leadership style includes the way you approach information sharing and training methods. Give your team the chance to participate in their learning by using live examples and typical use cases.

Instead of telling them what to do – or repeatedly doing it for them – practice letting them try their hand at it. You’ll be more likely to pick up on gaps in understanding and be able to address them then and there. Your team will also have a reference to think back to when they’re encountering a similar situation in the future. And above all, this style of training builds confidence and fosters a sense of responsibility rather than waiting for you to give the answers.

When feeling overworked and flustered, it sometimes feels like it’s easier and faster to simply give the solution or do it for them. In the long run, that approach has the exact opposite effect and can do more harm than good when it comes to effective training and the development of the individual employee.

What does long term success look like

The best teams are the ones where every member understands what they’re contributing and has been involved in the development of the team’s game plan. A shared vision is key when creating an environment where employee performance is prioritised.

That sense of accountability leads to an intuitive approach to decision-making, making your team more profitable and productive while increasing morale and happiness. These are much healthier work environments to manage and makes your job as team lead that much easier.

The sign of a great leader is the ability to leave your team to manage their tasks without fearing the worst. Surround yourself with the right people, engage in their goals, invest in quality training, and trust them to make it work.

It’s not going to be easy at first, but it’s the only way to run a successful team as a billing manager.

We’re here to support you in your leadership journey. Get started with the Team Head Coach Academy today and learn how your knowledge and skills can propel your career forward. Liberate yourself from micromanaging and prioritise sustainable success for yourself and the people you manage by getting a handle on a more shared leadership style today.

Are you ready to get started? Get in touch with Team Head Coach to discuss your training opportunities, and browse through our library of resources for some inspiration. If you’d like to chat, you can connect with us on LinkedIn, Facebook, instagram or via email today.